Contact Us

Contact Us

Effective Date: July 11, 2025

We’re always here to help. At DSIGN SILKS, your satisfaction is our top priority. Whether you have questions about your order, need assistance with a return, want product details, or simply have feedback, our team is happy to assist you.

📞 General Support

For inquiries about products, orders, or anything else, please reach out — we aim to respond within 1–2 business days.

🛑 Urgent Request?
Please include the word "URGENT" in your email subject line so we can prioritize your message.

🔁 Returns & Refunds

If you need to return an item or request a refund:

  • Please review our Return & Refund Policy first.

  • If you still need help:

🚚 Shipping & Tracking

To check your delivery status:

🔒 Privacy & Data Concerns

Your privacy is extremely important to us. If you have questions about how we collect, store, or use your information:

🏢 Business Information

  • Business Name: DSIGN SILKS

  • Business Email: sacrealtor2020@gmail.com

  • Business Phone: +1 (510) 616-6162

  • Business Address: 6650 Fair Oaks Boulevard, 250, Carmichael, California 95608, United States

  • Operating Hours: Monday – Friday | 9:00 AM – 5:00 PM (PST)

  • Customer Support: 24/7 Chat & Email Support